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European airlines will respond differently to ash clouds from volcanoes in the future, according to Air France-KLM’s chief executive, Dow Jones reported.
Pierre-Henri Gourgeon's comments follow the grounding of aircraft after the eruption of a volcano in Iceland more than a week ago.
"We were taken by surprise. The experience we've had means things will be dealt with differently in the future," Pierre Henri said.
He noted the US response to volcanic ash is better as airlines and authorities have more experience of dealing with eruptions.
In particular, European airlines only had information about where the ash cloud finished completely and not at what point planes might have been able to fly through the ash, the head of the Franco-Dutch airline said.
"After the event I think all those concerned by what happened are saying that we should have started flights sooner," Gourgeon added.
Cargonews Asia
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